Life Threatening Emergencies
In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.
Towcester Medical Centre is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency Department at Northampton General Hospital or Milton Keynes Hospital. Also, in the event of poisoning or overdose patients should attend Accident and Emergency at their nearest hospital.
Urgent Problems During Surgery Hours
If you are taken ill suddenly and do not have an appointment you should call the surgery. Ensure you give as much information as you can to the person taking your call as this will help us to help you. You will be offered a phone appointment from the Duty Doctor on the same morning or afternoon of your call. You will not be able to choose the doctor you speak to as there is only one Duty Doctor on at a time and the rest of the GPs will be seeing patients who have booked appointments.
There may be a waiting period before the Duty Doctor calls you back as the he or she will prioritise the emergencies according to the seriousness of the problem.
We will make every effort to accommodate patients without an appointment who need to be dealt with urgently but in order for this to viable, an appointment with the Duty Doctor should only be requested for problems that genuinely can’t wait for a routine or next day appointment.
For further information about what will happen if you have an emergency during surgery hours please click here
Urgent Problems Outside Surgery Hours
If you have an urgent medical problem out of surgery hours, telephone the out of hours service by dialing 111 or you can visit one of the local NHS Walk In Centres – see attached link.
Please do not telephone at night or at the weekend for anything that can be attended to during normal surgery hours.