Unacceptable abuse GP Receptionists receive…

We love our patients, and the vast majority of you are kind and considerate when dealing with the Practice. Sadly, like all surgeries, there are times when our receptionists are subjected to abuse as shown in this film. We would like to thank everyone who is courteous when dealing with the Practice and encourage all patients to be understanding as the NHS is under great pressure at this time.

Click on the picture above to view the video in YouTube.

Since the lifting of the rules on 19 July 2021 the practice at Towcester Medical Centre has NOT changed. We would be grateful if you would adhere to the following when visiting the surgery, either at Towcester or at Paulerspury:

  • Please wear a face covering as you are entering an enclosed environment and other vulnerable people may be nearby.
  • Please continue to sanitise your hands with the sanitiser in the porch area as you enter the building.
  • We still have a one-way system in place to minimise contact.

The pandemic has not gone away but with everyone doing what they can we will beat it!