We’re doing a little campaign to help our patients avoid having to queue, sit on hold and wait and wait and wait…
It’s about getting things you need to do done on-line, which we know if you’re here on our web-site is probably telling you what you already know. We’re hoping though that the idea will be passed on to others to show them the way. It might be really helpful.
It’s not just about getting repeat prescriptions and booking GP appointments, although you can of course do these things.
Did you know you can also raise non-urgent queries with your doctor or nurse using Engage Consult. Click on the link to do this Engage Consult
You can do things on-line at your convenience… We don’t even have to be open. It also means that we’ll be able to deal with the things you do need to talk to us about more quickly and efficiently.
Before you call or come in ~ THINK ~ is this something I can do on-line? If it is, give it a go and save the call or the visit for something that you can’t do on-line.
We don’t like to keep our patients waiting because we know how frustrating it can be, however, we’re getting busier and busier… This is why we’re encouraging people to do stuff they can do on-line and only call or come in for stuff that they can’t do for themselves on-line.
As well as appointments prescriptions and non-urgent queries that can be done on-line there are news updates, information about the surgery, helpful links and all kinds of other stuff on our web-site. Have a browse, we hope you find it helpful.